Year-Round Employment Opportunities

$26/hr

Full-time, Hourly, Non-Exempt 

Job Duties: 

• Ensure service delivery is in accordance with established Banquet Event Orders (BEO). 
• Coordinates with Catering Sales team prior to event to ensure room set-up, event timeline and client expectations are being met. 
• Holds pre-function meetings to ensure that all employees have approved uniforms, pertinent event information and station assignments. 
• Effectively supervises the activities of all Catering Servers and Bartenders in the function rooms during assigned shift, ensuring all functional job duties are performed according to established departmental policy/procedure. 
• Follows event checklists to ensure no detail is missed in floorplan, food and beverage service, and event-specific plans. 
• Trains new employees in all F&B standards & procedures and ensures that all employees continually apply training techniques. 
• Monitors catering function(s) as assigned and informs Chef of any problems that need to be addressed. 
• Effectively communicates with all kitchen staff to ensure that food items are appropriately cooked and delivered in a timely manner. 
• Communicates prior, during, and post-event with all Zoo partners including County personnel. 
• Demonstrates commitment to organizational mission keeping conservation, environmental, and animal welfare perspectives a priority. 
• Ability to properly resolve guest complaints or refers the concern to the Chef or F&B Director. 
• Follows final direction from Catering Sales Managers on all client-driven event details, changes, and special requests. 
• Demonstrates outstanding guest service while tendering event check. 
• Ensures that all event checks are settled at the end of each function and entered into the POS System and brought to Accounting at shift end.    
• Manages weekly linen order for department and continually ensures that all rented linen is properly bagged and shipped back, all in house linen is placed in proper bins to be washed. 
• Ensure all areas are cleaned, swept, and flipped at the conclusion of each event. Recyclables and trash are discarded properly, and alcohol product is secured.       
• Complete post-event reports, bank drops and summaries.      
• Monthly beverage and equipment inventory.  

Desired Training / Experience: 

• Must be able to speak English. 
• Must possess the ability to count money and make correct change. 
• Must have excellent interpersonal communication skills. 
• Must have the ability to ring in orders and settle checks on Point of Sale system. 
• Previous Food & Beverage server experience a plus. 
• Previous leadership experience preferred. 
• 3-5 years of related experience in event industry. 
• Knowledge of Department of Health and Department of Labor codes.   
• Computer knowledge of Microsoft Word, Excel and Outlook preferred. 
• Demonstrative flexibility, Organizational skills.
• Ability to lift moderate to heavy items (50 lbs.) while standing and/or walking. 
• Shifts may include days, nights, nights and / or weekends and holidays.  

To Apply: Please submit resume and cover letter via email to [email protected]. 

Education Coordinator

Full Time

$18.50/hr

Essential Job Duties:

• Deliver registration, program development, and evaluation for designated programs and will be cross trained to assist with delivery for other programs as needed.
• Works with Conservation Education Program Manager to achieve established program goals, including program impact and revenue.
• Supports teammates in delivering assigned programs when needed, providing program plans and materials.
• Works with community partners and clients to ensure success of programming.
• Attends regular staff meetings, including Education Staff, All-Staff, individual meetings with Education and Conservation Manager and Friends of the Zoo meetings.
• Required to work a flexible schedule, including evenings and weekends as needed. Regular schedule is Saturday-Tuesday 8am-4:30pm.
• Required to work and drive in a variety of weather conditions
• May be required to drive personal vehicle to programs when zoo vehicle is not available (mileage reimbursement provided).

Desired Training and Experience:

• Bachelor’s degree in education, zoology, biology, environmental science or a related field.
• A minimum of one year’s experience working in an educational capacity in a school, zoo, aquarium, nature center or similar organization.
• Knowledge of NYS Learning Standards and the Common Core Learning Standards.
• Previous experience working with grades K-2 and camp programs preferred.
• Previous knowledge in interactive virtual learning a plus.
• Ability to demonstrate and communicate scientific and conservation messages in a lively, engaging manner to diverse audiences from infants to adults.
• Excellent public speaking, organizational, record keeping and writing skills.
• Ability to be self-directed, flexible, work as a team player, achieve established goals and maintain accurate records.
• Proficient with computer programs, including Microsoft Office.
• Capable of lifting 50 pounds.
• Must have a valid NYS Driver’s License, reliable transportation and a registered and insured vehicle.  Must be able to use personal vehicle for work purposes.  NYS DMV Clearance.

To Apply: Please submit resume and cover letter via email to [email protected]. 

Rate of Pay: $16-$30/hr

Job Functions:

• Sets up facilities for events including dishware, glassware etc.
• Cleans china/silverware
• Maintains clean tables and banquet area
• Takes orders from customers
• Serves courses in timely manner
• Assists in breaking down tables after events
• Assists in training new staff, when necessary, as directed by Director of Food and Beverage
• Provides high levels of customer service at all times
• Adheres to Zoo policies and protocols

Experience:

• Two years serving experience
• Food and beverage experience preferred
• Customer service oriented; Team player; Self-motivated; Able to work in fast paced environment; Able to handle difficult customers
• Able to lift moderate to heavy items ( 50-75 pounds ); Continuous standing and walking while carrying items
• Shifts may include days, nights and / or weekends

To Apply: Please submit resume via email to [email protected].