Year-Round Employment Opportunities

Rate of Pay: $15/hr

Job Functions:

• Sets up facilities for events including dishware, glassware etc.
• Cleans china/silverware
• Maintains clean tables and banquet area
• Takes orders from customers
• Serves courses in timely manner
• Assists in breaking down tables after events
• Assists in training new staff, when necessary, as directed by Director of Food and Beverage
• Provides high levels of customer service at all times
• Adheres to Zoo policies and protocols

Experience:

• Two years serving experience
• Food and beverage experience preferred
• Customer service oriented; Team player; Self-motivated; Able to work in fast paced environment; Able to handle difficult customers
• Able to lift moderate to heavy items ( 50-75 pounds ); Continuous standing and walking while carrying items
• Shifts may include days, nights and / or weekends

To Apply: Please submit resume via email to [email protected]. 

esume via email to [email protected].

Catering Sales Manager

Full Time

Salaried position at $50,000/yr

Primary Responsibilities:

• Conduct private and group sales tours, both in person and virtual, for; Social, Non-Profit, and Wedding internal event clients.

• Book events, developing agreements and deposit requests, converting 50% of firsts to booked events.
• Work to achieve personal and team sales goals, consistently and proactively.
• Curate leads via phone, email, in person, and referrals, and follow all lead management protocols.
• Schedule and conduct final visits; inventory and detail final arrangements for the operations team to follow.
• Manage transition of events to Catering Ops Team.
• Provide accurate and timely information to clients, vendors, management and planners.

• Oversees preparation and modification of event contracts for all clients.
• Coordinates with Executive Chef for event menu planning and execution.
• Participate in industry trade shows and marketing events.
• Manage existing accounts for client re-soliciting in order to capture future bookings.
• Partner with Friends of the Zoo Marketing department to execute marketing programs, updated collateral, and relevant catering marketing materials that will increase demand and drive revenue.
• Develop and maintain relationships with area non-food vendors.
• Be an expert on all packages, as well as the details of each room and rule of the venue.

• Attend and participate in weekly BEO meetings with Catering team.
• Complete daily, weekly, and monthly assigned reporting.
• Ability to work autonomously, using sound discretion and independent judgment, as well as with a team.

Required Training and Experience:

• 3-5 Years in a Hospitality Management role, preferable a Sales Position.
• A high school diploma is required. Bachelor’s degree preferred.
• Must possess a valid NYS Driver’s license and maintain automobile insurance.
• Must be 18 years of age or older.

To Apply: Please submit resume via email to [email protected]. 

esume via email to [email protected].

Rate of pay: $17/hr

Essential Job Functions:

• Will be assigned primary responsibilities (registration, program development, delivery, and evaluation) for offsite programs, and will be cross trained to assist with delivery for other programs as needed.
• Creates and delivers interactive educational programs, on and off-site, using animal biofacts and robotics.
• Coordinates grant based literacy PreK program, Tadpole Academy. This includes delivery of programs, budgeting, grant reporting, evaluation, and scheduling with community partners.
• Coordinates virtual programming needs. This includes managing the CILC platform and studio equipment, writing, scheduling, and delivery of programs.
• Works with Conservation Education Manager to achieve established program goals, including program impact and revenue.
• Supports teammates in delivering assigned programs when needed, providing program plans and materials.
• Works with community partners and clients to ensure success of programming.
• Responsible for zoo to you vehicle, such as cleanliness, scheduling maintenance, and maintaining fuel level.

Qualifications:

• Bachelor’s degree in education, zoology, biology, environmental science, or a related field.
• A minimum of one year’s experience working in an educational capacity in a school, zoo, aquarium, nature center or similar organization.
• Knowledge of NYS Learning Standards and the Common Core Learning Standards.
• Previous experience working with grades PK-2 and camp programs preferred.
• Previous knowledge in interactive virtual learning a plus.
• Excellent public speaking, organizational, record keeping and writing skills
• Ability to be self-directed, flexible, work as a team player, achieve established goals and maintain accurate records.
• Proficient with computer programs, including Microsoft Office.
• Capable of lifting 50 pounds.
• Must have a valid NYS Driver’s License, reliable transportation and a registered and insured vehicle. Must be able to use personal vehicle for work purposes. NYS DMV Clearance.

To Apply: Please submit cover letter and resume via email to [email protected].